Terms and Conditions
Guest Confirmation Agreement
(Terms and Conditions)
In consideration of the monies received and the mutual promises contained herein, the owner (Owner) [Mountain Escapes] hereby agrees to give a license to use the Property to the undersigned, (herein referred to as Licensee), on the property and dates described in the confirmation letter and under the conditions stated herein.
Check-in: Check-in is no earlier than 3:00 PM EST on the arrival date.
No early arrivals allowed unless authorized by Management.
Checkout: Checkout is NO LATER than 11:00 AM EST on the departure date.
A Reservation Deposit equal to the first night’s rental rate is required to hold an advance reservation if the reservation is made 72 hrs or more prior to date of arrival. The Reservation Deposit is payable upon making a reservation. If payment is not received immediately, the booking can be cancelled without notice.
In lieu of a cash deposit, Mountain Escapes uses a Damage Protection Program which covers $2500 of incidental or accidental damage. In addition, You hereby understand and grant consent for Mountain Escapes to charge your credit card in any amount of actual damages that are deemed intentional or vandalous in nature to the Property arising from your use of the Property, as well as for missing or broken items, excessive clean-up, and, if necessary, the cost incurred in removing you from the Property. If necessary charges will be filed with the local authorities. Mountain Escapes agrees to notify you of the charges along with an explanation. The property must be left in the same condition that it was in when the Licensee arrived.
All problems, including inadequate cleaning and damage, must be reported by phone to Mountain Escapes within 24 hours of check-in for prior guest to be held responsible. Mountain Escapes reserves the right to enter premises at any time for the purpose of effecting necessary inspections, repairs or maintenance. All Guests shall abide by the Rental Rules (which is different than the Terms of Rental) which also explains the check in and check out procedures. Failure to follow the rules can cause additional charges to the renter.. It is the renter's responsibility to read and follow directions.
Pets are only allowed in "Pet Friendly" cabins and there is an additional pet fee associated. Anyone bringing a pet into a property that does not allow pets will be charged whatever the management deems suitable for cleaning and an additional penalty for bringing an unwelcome pet on the premises.
The maximum number of occupants allowed in the Property is shown on the property page description. Children over the age of 3 are counted, however only guests 12 years of age and over are charged for as guests. Overcrowding or misrepresentation is grounds for immediate revocation of the license to the Property, and removal of Licensee without refund. The Licensee is the person who will occupy the Property. Parents may not book Properties for their children. The Licensee must be present at the Property for the time of the reservation, and take full responsibility for the Property and his or her guests. Small children are the responsibility of the Licensee. The Properties may not be necessarily ‘child safe.’ Children should not roam free on balconies; climb on furniture; hang out of windows; wander onto neighboring properties: or engage in other unsupervised activities. Some units are not fit for children under certain ages due to expensive and/or delicate furnishings, and balconies with wide openings on the guard rail. Use is at your own risk. Licensee takes full responsibility for all lost, missing or broken items, and any damages to the Property of any kind.
Restrictions on Property Use:
Licensees are prohibited from engaging in any unlawful activity or any other activity that constitutes a nuisance. Violation of this provision can and will result in immediate eviction without refund, additional charges over and above cleaning fees, and licensee will be held liable for any damages to the Property, contents and surroundings. Under NO circumstances is it permissible to cut down live trees or shrubbery on the property or neighboring properties.
Vacation Rental Damage Plan. Optional
This Vacation Rental Damage plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000 will be charged to the credit card on file. If you damage the real or personal property assigned to your rental accommodation during the trip, the Insurer will reimburse the cost of repair or replacement of the property, up to $3,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy (www.vacationrentalinsurance.
com/g20vrd). The Vacation Rental Damage can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Mountain Escapes Property Management any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Mountain Escapes Property Management directly if you do not wish to participate in this plan or assignment.